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[jp-server, updated 18-Jun-03]
Welcome to the JP Software Support Forum!
This document explains the different ways you can access the forum
(newsgroup, web forum, and email list).
The last section explains in detail the commands you can send to the
server via email to control your forum membership.
Sending Commands to Lyris
Many of the sections below refer to commands you need to send to
Lyris, the server software which controls our forum. In order to
send a command to the server, email a message to:
lyris@email.sparklist.com
The subject of your message should be left blank, and any
standard signature you use should be disabled.
In the body, include a single line with the command. For
example, if you want to use the newsgroup or web interface, and
stop receiving forum messages through email, send the command:
set jpsoft_support nomail
Some of the things you can set with commands emailed to the
server can also be controlled with settings accessible via
Lyris's web interface. However in this document we cover the
more flexible email method, as the settings accessible through
the web interface are fairly clear from the text on the web page
itself.
A list of some useful server commands for forum members is at the
end of this document. For complete details see:
http://www.lyris.com/lm_help/5.0/EmailCommandsForDiscussion.html
Forum Membership Types
Your forum membership can be one of four types. The types are:
mail - Receive each message via email as it is contributed.
digest - Receive a daily digest with all the messages of
the day.
index - Receive a daily index of the subject lines of all
the messages of the day. You must then retrieve the
messages you want to read by sending "get" commands to the
server (see the last section below), or using the web
interface.
nomail - Receive no mail. Use this type when you want to
access the forum via the newsgroup or web interface.
To set your membership type send the appropriate command to the
server:
set jpsoft_support mail
set jpsoft_support digest
set jpsoft_support index
set jpsoft_support nomail
The default type is "mail".
Forum Passwords
You may assign yourself a password when you join the forum, or
add one later (see the server commands section below).
The advantage of using a password is that (barring successful
hacking) no one else will be able to change your forum settings
via the web interface.
The disadvantage is that you must remember the password for forum
access via the web interface, and in some cases when using a news
reader.
Newsgroup Access
This is the method we recommend, as it gives you the best control
over which messages you read, and gives you the ability to see
the "thread" (message hierarchy) for each topic.
If you are currently receiving the forum messages via email, and
you want change and read them via the newsgroup instead, set your
membership type to "nomail" as described above.
The support forum is accessible from any news reader, including a
news-capable web browser (most current browsers support newsgroup
access). If you use a web browser to access the newgroup, use
the URLs:
news://email.sparklist.com/jpsoft_support
or nntp://email.sparklist.com/jpsoft_support
If you use news reader software (e.g. Agent, or Gravity), set
your software to use the server name:
email.sparklist.com
Then select the jpsoft_support newsgroup from this server.
A user name and password is not required to access the server and
read the newsgroup. However, you may find that you need to join
the forum and establish a user name and password in order to post
messages from your newsreader. Whether this step is necessary
depends on your newsreader. If you find that messages you try to
post are rejected by Lyris with a response like this:
Sorry, but Lyris did not find your email address
"name@domain.com" listed as a member of
jpsoft_support.
then use the web or email interface (see below) to join the list,
being sure to select "nomail" status.
Once you have joined as described above, you may need to enter
your username (email address) and password (if you chose one when
joining) into your news reader software in order to access the
jpsoft_support newsgroup.
If you use Forte's Agent or Free Agent and need information on
how to set up your software for an additional news server, see
Forte's FAQ page, which as of this writing is at:
http://www.forteinc.com/agsup/csfaq.htm
Look for the question "How do I set up Agent for multiple users
or news servers?"
The jpsoft_support newsgroup is locally hosted and is available
ONLY from the email.sparklist.com server. It is not part of Usenet
and cannot be accessed from any other news server. Cross-posting
and redistribution of Forum contents in any form are specifically
prohibited.
When you connect to the server your software may also show you a
list of other newsgroups hosted by sparklist.com. These
newsgroups belong to other sparklist.com customers and are not
related to JP Software in any way.
Web Access
Web access allows you to use a web browser with news support
(most current browsers offer this) to access the forum. To do
so, use this URL:
http://email.sparklist.com/cgi-bin/lyris.pl?enter=jpsoft_support
From this screen you can:
* Log in as an existing member
* Join the forum
* Visit without joining,
Once you have chosen one of these options you can read and post
messages using the appropriate buttons on the web forms. In
addition, if you are logged in as a member you can change your
forum options.
If you are currently receiving the forum messages via email, and
you want to stop receiving the email and read messages via the
web interface instead, send this command to the server:
set jpsoft_support nomail
Email Access
With email access all messages posted to the forum are
automatically sent to your mailbox. The way you receive the
messages depends on your membership type (mail, digest, or
index). See the section on membership types above for details.
To post a message, send email to the forum address:
jpsoft_support@email.sparklist.com
(Do NOT send server commands to this address. It is only for
posting actual substantive messages to the forum.)
When you send a reply to a forum message the reply will normally
go to the forum as well. If you wish to reply privately, use the
appropriate options in your email software to reply to the "From"
address in the original message, instead of the "Reply-to"
address.
Server Commands
In order to send commands to Lyris, the server software which
controls our forum, send email to:
lyris@email.sparklist.com
The subject of your message should be left blank, and any
standard signature you use should be disabled (or use the "end"
command explained below). In the body of the message include
your commands, one per line.
Except when subscribing or unsubscribing, your command must be
sent from the email address at which you joined the forum.
Commands from other addresses will be rejected.
Many of the server commands explained here are equivalent to
options available form the web interface described above.
The server commands are:
-------------------------------------------------------------
subscribe
Subscribe the sender to the forum. The format is simply:
subscribe jpsoft_support your name
For example:
subscribe jpsoft_support Mark Zbikowski
If you want to place a password on your forum options (see
the section on passwords above), add the "pw=" modifier:
subscribe jpsoft_support Mark Zbikowski pw=DOS
When you subscribe a confirmation message will be sent to
your email address. You will not become a member of the
forum until after you respond to this confirmation request.
-------------------------------------------------------------
unsubscribe
Remove the sender from the forum. The standard format is:
unsubscribe jpsoft_support
If you are sending the command from a different email
address than the one you want to remove, use this format:
unsubscribe jpsoft_support email-address
For example:
unsubscribe jpsoft_support me@somewhere.com
In this case a confirmation message will be sent to the
address being removed from the forum. The actual removal
will not take place until after you respond to theis
confirmation request.
[NOTE: If you receive forum messages in email you can also
use the instructions at the end of each email message or
digest to unsubscribe.]
-------------------------------------------------------------
set
Change your membership settings. The format is:
set jpsoft_support [option] [option] ...
You can place as many options on the set line as you wish.
The available options are:
mail
digest
index
nomail
Set the sender's membership type to mail, digest,
index, or nomail. See the Membership Types section
above for details.
ack
noack
Control whether the sender will receive a
confirmation from Lyris of each message posted to the
forum (ack), or will not receive such a confirmation
(noack). The default is noack.
repro
norepro
Control whether the sender will receive copies of
their own messages sent to the list (repro), or will
not (norepro). The default is repro.
email=new-email-address
Change the sender's email address. The text after
the email= cannot have any spaces in it.
oldpw=old-password
pw=new-password
Set or change the sender's forum settings password.
If you do not currently have a password only the
pw= option is needed. However if you do have a
password you must use oldpw= on the sam eline, but
before pw=, or the new password will be rejected.
-------------------------------------------------------------
get
This command has two puposes. The first is to return a
document created by the forum managers. The format for
this is:
get jpsoft_support document-name
For example, to get this document use:
get jpsoft_support jp-server
To retrieve the documents sent when you join or leave the
forum use one of these commands:
get jpsoft_support hello
get jpsoft_support goodbye
The second purpose of get is to retrieve message bodies.
This is particularly useful if you read the forum in
"index" mode and want to retrieve a specific message or
range of messages after reviewing the index. The format
for this type of get command is:
get jpsoft_support number [number] ...
or get jpsoft_support firstnum-lastnum
For example:
get jpsoft_support 100 105 106 109
get jpsoft_support 100-109
-------------------------------------------------------------
end
End of Lyris commands.
Use an end command when your email software appends a
signature or other text at the end of each message. Lyris
will not process any text after the end command. For
example:
subscribe jpsoft_support Mark Zbikowski pw=DOS
set jpsoft_support digest
end
-- Signature here --
-------------------------------------------------------------
unhold
Resume a "held" forum member.
If you access the forum via email and your email address
has been bouncing email for several days, Lyris will
normally put your membership on "hold" and stop sending you
forum messages.
In such a case, send the "unhold" command and Lyris will
return your "held" subscriptions back to "normal."
This command does not require the forum name, and should be
sent simply as:
unhold
-------------------------------------------------------------
query
Return an email message with your forum membership
settings. The format is:
query jpsoft_support
Copyright 2003, JP Software Inc., All Rights Reserved. Published by
JP Software Inc., P.O. Box 328, Chestertown, MD 21620, U.S.A.,
phone 410-810-8818, fax 410-810-0026.
Take Command and 4DOS are registered trademarks of JP Software Inc.
4DOS, 4OS2, and 4NT are JP Software Inc.'s trademarks for its family
of character-mode command processors. JP Software, jpsoft.com, and
all JP Software designs and logos are also trademarks of JP Software
Inc. Other product and company names are trademarks of their
respective owners.
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